At Shree Gopi Jewels, customer satisfaction is our highest priority. If you are not completely satisfied with your purchase, you may request a return within 15 days from the date of delivery.

• Product received in unused and original condition.
• Product must include original packaging, certificates, invoices, tags, and accessories.
• Product should not show signs of wear, damage, alteration, resizing, or customization.

• Customized or personalized jewelry.
• Engraved products.
• Gift cards and special-order items.
• Products damaged due to improper handling after delivery.

• Contact our support team within 15 days of delivery.
• Share your order number and reason for return.
• Our team will verify the request and provide return instructions.
• Once the product passes quality inspection, the refund will be processed.

• Refunds are processed within 7-10 business days after successful inspection.
• The refund will be credited to the original payment method.
• Damaged or Incorrect Products
• If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery with photos and videos for quick resolution.